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Privacy Policy

Customer Privacy Notice

What this notice covers

Grant Energy is committed to protecting the privacy and security of your personal information.

This Privacy Notice describes how we collect and use personal information about you.

This notice does not form part of any agreement or contract and may be updated at any time.

Identity of the data controller

We are a data controller for any personal information that you provide to us. This means that we are responsible for determining how information relating to you is used, stored and shared.

Categories of personal data we process

We will collect, store, and use the following categories of personal information about you:

Your full name
Your address
Your contact details such as phone numbers and email addresses
Your employment status, salary and homeowner status

Sources of personal data

We collect personal information relating to you directly from you.

Our lawful bases for processing your data

We will use your personal information in the following circumstances:

Where we need to perform the contract we have entered into with you·

Where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests·

To comply with relevant legislation and regulations

Our purposes for processing your data

Performing the contract that we have entered in to with you by providing you with the products and services that you have ordered.

To provide you with a quote and the details of all available payment methods when you have shown an interest in our products and services.

To issue marketing material to you about the products and services we offer.

To process a finance application for you

Sensitive Personal Data

There may be instances where it is necessary for you to share information with us containing special categories of personal information or ‘sensitive personal data’. This relates to things such as details of medical conditions which you may need to share with us so we are able to meet your specific requirements when providing our goods and services. Due to the sensitive nature of this information, we will only take it from you if you have given us your explicit consent and it is necessary for us to do so. We will also inform you of what we will do with the information and who we will share it with.